Frequently asked questions
What is your cancellation policy?
If you don’t arrive for your booking without letting us know a £15 fee per person will be charged for lunch and dinner. (If you cancel and let us know, via online or phone, you will not be charged.)
Do you sell gluten-free and a range suitable for vegetarians?
We don’t have a separate gluten free or vegetarian menus but there is a variety of dishes listed on the A la Carte – please ask your waiter for more information.
Is there a dress code?
Our dress code is smart-casual; smart trainers are allowed.
Is there an underground / train station close by?
Angel station is a 10 minute walk away, King’s Cross St Pancras is under 25 minute walk.
Is there parking available close to the restaurant?
The nearest car park is the Upper Street Car Park located on Upper Street.
Is the restaurant wheelchair accessible?
Yes, Bellanger is fully accessible. Please let us know when booking in order to accommodate wheelchair access.
Are children / babies welcome? Are pushchairs allowed?
Children are of course welcome, please advise us if you need a highchair. Please note, we have limited cloakroom space available so we are unable to accommodate large prams and multiple buggies.
Can we bring a pushchair?
We have limited space for pushchairs, but we do have highchairs. If you can please do let us know in advance if you need one.
Is there a children’s menu?
We do not offer separate children’s menus, however, there are dishes suitable for children on our à la carté menu.
Are dogs welcome?
We welcome dogs on our terrace and in our bar area only, (the full menu is available at the bar).
Can you accommodate dietary requirements?
All our dishes are prepared in our one main kitchen, where a variety of ingredients are used (including nuts, eggs, dairy and gluten). Although we follow the strictest hygiene practices to minimise the risk of cross-contamination, we cannot guarantee any dish to be totally free from allergens. If you would like to know more about how our dishes are cooked or prepared, please alert our team in advance.
Does the restaurant offer take away?
We do not offer take away coffee/ hot beverages.
What is the largest table/ Booking options for larger groups?
Bookings for up to 9 people can be made online.
Group dining:
For larger bookings from 10 – 18 people, please contact our Reservations team on 020 7499 6776 or pdr@bellanger.co.uk
Private dining room hire:
For private event hire from 19 – to 48 people, find out more here or contact pdr@bellanger.co.uk
Is Wi-Fi available?
Yes, we have free WiFi offered in the restaurant.
Are there any outdoor seating tables?
Yes, we have an outdoor terrace which operates on a walk–in basis only.
Is the information I provide The Wolseley Hospitality Group kept private?
We respect the privacy of all our customers. The Privacy Policy sets out the data processing practices carried out by us through use of the Website. If you have any requests concerning your personal information or any queries with regard to these practices, please contact reservations@bellanger.com.
How do I unsubscribe from the mailing list or newsletters?
Please follow the ‘unsubscribe’ link from any of our email newsletters. Alternatively, you can let us know by email. It can take up to four weeks for your preferences to be registered on our system, so you may still receive emails from us during this period.
Complaints
In the event that you have a complaint regarding a service provided at Bellanger, please contact our Customer Service team. In the event that our Customer Service team is unable to resolve your complaint and your complaint is regarding an Online Order, the EU Online Dispute Resolution platform is available at webgate.ec.europa.eu/od
